Returns & Exchanges
If you are not entirely satisfied with your purchase, we offer a return period for unopened and unused products in their original luxury packaging.
1
Initiate Request
Contact our concierge team within 14 days of delivery to request a Return Merchandise Authorization (RMA).
2
Secure Packaging
Place the unopened perfume in its original box and use protective outer packaging to prevent damage during transit.
3
Label and Dispatch
Affix the provided return label and drop the package off at an authorized courier location.
4
Quality Inspection
Once received, our team will inspect the seal; approved returns will be credited to your original payment method within 10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing